外卖订单/ Takeway order

1. 接收订单的新模式，首先你们会收到一封包含订单的电子邮件，5 分钟后还会收到邮件，说明订单是否已支付、取消或客户将向餐厅付款。

A new model for receiving orders, first you will receive an email containing the order and then 5 minutes later an email stating whether the order has been paid for, cancelled or the customer will pay the restaurant.

2.如果顾客选择支付给餐厅，最后没有出现，需要取消，可以去Shopify APP取消订单或者记录订单号码第二天发给办公室。

If a customer chooses to pay the restaurant and it doesn't turn up at the end and needs to be cancelled, go to the Shopify APP to cancel the order or record the order number to send to the office the next day

之前的账号关掉了这个是新的 (所有店的订单都在里面)

Shopify 账号中文

邮箱: info@sushicome.pt

密码: Sushicome964613613

Shopify account english 英语后台

email: eng@sushicome.pt

Pass: Sushicome964613613

3.如果顾客下错了餐厅，你们必须立即给客户做，并告知顾客是他下错了餐厅，因为每次下单顾客都会收到一条短信和邮件，上面有餐馆地址和电话他们有足够的时间联系我们取消并下正确的订单, 你们必须进入shopify应用程序并搜索订单号根据他点的给客户做客户有可能说错的订单，第二天要跟办公室说明客户下错订单 (如果是到店付就不需要确认了可以叫客户重新点)。

If a customer places a wrong order, you must do it immediately and inform the customer that he has placed a wrong order because every time an order is placed the customer receives a text message and an email with the address and phone number of the restaurant and they have enough time to contact us to cancel and place the correct order, you must go into the shopify app and search for the order number and make the order for the customer according to what he ordered and the next day you must explain to the office that the customer has placed a wrong order (if it is paid in shop there is no need to confirm it and you can ask the customer to re-order)

客人收到订单已付的信息

The customer receives a message that the order has been paid for